Meet Our Guests

Guest_SusanRuszalaSusan Ruszala is the President of NetGalley, which provides secure digital galleys to a growing community of professional readers in North America, the UK and Australia. Over 200 publishers and nearly 125,000 reviewers, media, booksellers, librarians and bloggers are using the service to discover and review upcoming books. Susan has been launching, pitching and polishing publishing technology ventures for over 15 years, the last six years as part of the NetGalley team. Susan is a frequent speaker at industry events.

Prior to joining NetGalley, Susan consulted with various publishing technology companies on business strategy, marketing plans and business development ventures, and was the International Marketing Director for a global publishing technology supplier. Susan got her start in publishing at a small independent press in NYC, where she learned the ropes of publishing from the very bottom.

Susan was our guest in Episode 99.

Guest_TimCooperTim Cooper, founder and principal of the Consulting Garage, is a former SVP of Harcourt Trade Publishers with a wide range of expertise in all facets of publishing. Tim’s vision of the Consulting Garage as a no-nonsense, no frills, highly focused, practical, hands-on consulting service grew from his own experiences (both positive and negative) in dealing with consultants over the years.
Tim is also managing director of Firebrand Associates, LLC, whose mission is to provide strategic and tactical advice helping publishers address their current business problems and future opportunities.

Tim was our guest in Episode 98.

Guest_JeremyGreenfieldJeremy Greenfield is responsible for managing all editorial content on, including the DBW Expert Publishing Blog, the Digital Book Wire and editorial email and social media communications. Contact him for any editorial inquiries.

Prior to joining Digital Book World in October 2011, Jeremy spent three years as a careers editor at, a Dow Jones/The Wall Street Journal site that he helped launch. Jeremy has spent time as a journalist covering magazines, media, marketing, advertising, culture, careers, finance, technology, the economy and, now, digital books. Jeremy lives and works in New York City and is a graduate of the University of Pennsylvania.

Jeremy was our guest in Episode 93.

Guest_NickRuffiloNick Ruffilo is a technology entrepreneur who is currently the CTO of, a digital publishing platform. A long-time educator, he has created,, and writes the Tips for Technologists series at as free resources to aid in the learning of technical concepts and concrete skills.

Nick was our guest in Episode 88.

Guest_LenEdgerlyLen Edgerly, a graduate of Harvard College (1972) and the Harvard Business School (1977) has worked as a business journalist at The Providence (R.I.) Journal-Bulletin, editor of an energy magazine in Casper, Wyoming, and an executive at a natural gas company based in Denver. In 2010 with Ken Clark, he founded E-Books for Troops, a 501(c)(3) non-profit which raises money to buy new Kindles and accepts used Kindles, all for distribution to U.S. Soldiers on active duty overseas.

He has been podcasting since December, 2006, when he launched the Audio Pod Chronicles and Video Pod Chronicles. He began the weekly Kindle Chronicles podcast on July 26, 2008.

Len was our guest in Episode 85.

Guest_LauraDawsonLaura Dawson is Product Manager for Identifiers at Bowker. She never stops talking about identifiers, metadata, and book discovery.

Laura was our guest in Episode 70.

Jan Wright of Wright Information Indexing Services has been indexing and taxonomizing since 1991. Her experience in indexing and book production includes years as a professional librarian, as a print production specialist, work on the development and usability of early online help indexes, single-sourced indexes, taxonomies, methodologies for translated indexes, and controlled vocabulary development. Much of her work is done in InDesign, Framemaker, XML, and other embedding tools. She is currently developing methodologies for video indexing. Since 2011, she has co-chaired the American Society for Indexings Digital Trends Task Force, which is focused on eBook and device-based indexes. She ushered ASI into membership with the International Digital Publishing Forum in order to get indexes included in EPUB 3.0 specifications, and co-wrote the Charter Document for the IDPFs Indexes Working Group. In her DTTF role, she has focused on outreach to publishers, conversion houses, tool developers, and software manufacturers. In 2009, Ms. Wright won the ASI/H.W. Wilson Award for Excellence in Indexing for her index to Real World InDesign CS3, the first technical trade book to win the prestigious award. In 2013, she was awarded the Theodore C. Hines Award for her dedication and services to the American Society for Indexing, the society’s highest honor.

Jan was our guest in Episode 68.

Guest_PabloDefendiniPablo Defendini is a Product Manager at Safari Books Online. He worked as an art director for large and small advertising agencies and magazines in Latin America before becoming Mass Market Designer for Tor Books in 2006, and then Producer for in 2008. Before his current position at Safari Books Online, he was the Interactive Producer at Open Road Integrated Media. he also does branding; visual, interactive, and product design; book design; and ebook development work for a variety of interesting folks. In his spare time, he’s an avid printmaker.

Pablo was our guest in Episode 62.